Terms & Conditions

iMoon Casino operates under a strict set of rules designed to protect both players and the platform. Before registering an account or claiming any promotion, every player is required to read, understand, and accept these Terms & Conditions in full. By using any service offered on imoon-casino.com, users confirm their agreement with all provisions outlined below.

1. General Provisions

iMoon Casino is a licensed online gambling operator offering casino games, live dealer tables, slot machines, and promotional bonuses to eligible players. These Terms & Conditions govern the entire relationship between the player and the casino, including account registration, deposits, withdrawals, bonus eligibility, and responsible gambling obligations.

These terms may be revised at any time. Players will be notified of material changes via email or a prominent notice on the website. Continued use of the platform after such notification constitutes acceptance of the updated terms.

2. Eligibility Requirements

To register and play at iMoon Casino, users must meet the following requirements:

• Be at least 18 years of age, or the legal gambling age in their jurisdiction, whichever is higher
• Not be a resident of a restricted territory (see Section 3)
• Hold a valid form of personal identification
• Be acting on their own behalf and not as an agent for a third party
• Not currently be subject to a self-exclusion program at any gambling operator

Regisration of multiple accounts by the same individual is strictly prohibited. iMoon Casino reserves the right to close duplicate accounts and forfeit any associated balances.

3. Restricted Jurisdictions

iMoon Casino does not accept players from countries where online gambling is prohibited by local law. Accessing or attempting to access the platform from a restricted region is a violation of these terms and may result in immediate account suspension.

Restricted regions include, but are not limited to:

This list is subject to change. Players are responsible for verifying the legality of online gambling in their own jurisdiction before registering.

4. Account Registration and Verification

All players must complete the registration process accurately. Providing false, incomplete, or misleading information during sign-up constitutes a breach of these terms and may lead to permanent account closure.

As part of the KYC (Know Your Customer) process, iMoon Casino may request the following documents:

• Government-issued photo ID (passport, national ID card, or driver’s licence)
• Proof of address (utility bill or bank statement dated within 3 months)
• Proof of payment method (copy of credit card, screenshot of e-wallet, etc.)

Verification may be requested at any time, including prior to processing withdrawals. Failure to complete verification within the specified timeframe may result in funds being held or accounts being suspended.

5. Deposits and Withdrawals

5.1 Deposits

• Minimum deposit: €10
• All deposits must come from payment methods registered in the player’s name
• iMoon Casino does not accept deposits from third parties
• Deposit processing is generally instant, though delays may occur depending on the payment provider

5.2 Withdrawals

• Minimum withdrawal: €20
• Withdrawals are processed within 1–5 business days, depending on the method
• Players must have completed identity verification before their first withdrawal
• Withdrawal requests may be subject to additional review if large sums are involved or if suspicious activity is detected

5.3 Withdrawal Limits

Limits are subject to change and may vary based on the player’s status and method used.

6. Bonus Terms and Wagering Requirements

iMoon Casino offers a welcome bonus of 100% up to €1,500 along with various ongoing promotions. The following terms apply to all bonuses:

• Bonuses must be claimed within the specified promotional window
• Standard wagering requirement: 35x the bonus amount unless otherwise stated
• Wagering must be completed within 21 days of bonus activation
• Different game types contribute differently toward wagering requirements:

• Maximum bet while a bonus is active: €5 per spin or hand
• Bonus funds are non-transferable and cannot be exchanged for cash before wagering is completed
• iMoon Casino reserves the right to void bonuses if abuse or exploitation is detected

7. Gameplay Rules and Fair Use

Players are expected to engage with all games in good faith. The following activities are explicitly prohibited:

• Using automated software, bots, or scripts to play games
• Exploiting technical errors or software vulnerabilities for financial gain
• Colluding with other players during live casino games
• Placing bets that conflict or hedge in a way designed solely to clear wagering requirements
• Creating multiple accounts to claim bonuses more than once

Any player found engaging in fraudulent or abusive behavior will have their account suspended immediately, and all funds may be confiscated pending investigation.

8. Responsible Gambling

iMoon Casino is committed to promoting safe and responsible gambling. The casino provides a range of tools to help players manage their activity:

• Deposit limits – Set daily, weekly, or monthly deposit caps
• Session time limits – Receive alerts after a specified period of play
• Reality checks – Periodic notifications during active sessions
• Self-exclusion – Temporarily or permanently block access to the account
• Cooling-off period – Pause the account for a defined timeframe

Players who believe they may have a gambling problem are encouraged to contact support or reach out to independent organisations such as GamCare or BeGambleAware.

9. Privacy and Data Protection

All personal data collected during registration and use of the platform is handled in accordance with iMoon Casino’s Privacy Policy and applicable data protection regulations. Player data is never sold to third parties and is used solely for account management, fraud prevention, and regulatory compliance.

10. Disputes and Complaints

If a player wishes to raise a complaint, they should first contact the iMoon Casino support team via live chat or email. The support team aims to respond within 24 hours. If a resolution is not reached internally, players may escalate the matter to the relevant regulatory authority or independent arbitration service listed on the casino’s licensing information page.

11. Limitation of Liability

iMoon Casino shall not be held liable for:

• Losses arising from technical failures or interruptions to service
• Actions taken by third-party payment providers
• Any indirect, incidental, or consequential damages resulting from the use of the platform

Players acknowledge that gambling carries inherent financial risk and that iMoon Casino is not responsible for any losses incurred during gameplay.

12. Governing Law

These Terms & Conditions are governed by the laws of the jurisdiction under which iMoon Casino is licensed. Any legal disputes shall be subject to the exclusive jurisdiction of the relevant courts in that territory.

By registering an account at iMoon Casino, players confirm they have read and accepted all terms outlined in this document. For questions, contact the support team via the Help Center at imoon-casino.com.